The Resident Touch is an internal initiative designed to gather the opinions, concerns, and overall perspective on our communities through a series of surveys sent to residents at all Southern Management communities. We want to ensure that our residents receive the best possible living experience, and we feel the best way to do this is to ask.

Commitment to Quality Through Teamwork

Southern's Star Quality Program is an internal 12-month program where we audit, evaluate and award points for performance to all of our communities and corporate teams.

This is just one of many ways SMC works to ensure that our communities are providing the best possible living experience for our residents.


Southern Management is a member of the Maryland Multi-Housing Association, Inc. (MMHA), a professional non-profit trade association dedicated to meeting the needs of Maryland's multi-housing industry. The association provides education, legislative representation and information for the purposes of creating better rental housing communities and more profitable rental properties. MMHA promotes the professional development of its members, advocating the interests of the industry in the public policy arena and improving the quality of life for residents in Maryland's apartment communities. MMHA is the Maryland affiliate of the National Apartment Association (NAA), the largest national trade association dedicated exclusively to serving the multi-housing industry.

The Apartment and Office Building Association of Metropolitan Washington (AOBA) is the leading membership organization representing commercial and multi-family residential real estate in the Washington Metropolitan Area. Formed in 1974 by a merger of the Apartment House Council and the Building Owners and Managers Association, AOBA's mission is to protect and enhance the value of its members investments through effective leadership and advocacy, dissemination of information, and professional development. Southern Management is proud to be a member of this organization.

Southern Management University is dedicated to being an industry leader of excellence in service through creative, innovative and structured learning that develops the full potential of every Southern team member.

The mission is to provide a variety of quality goal-oriented technical training, professional and management development experiences to enhance the job performance of our internal and external customers.

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